WheelHouse IT Support Services Explained: What Clients Need to Know
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# The WheelHouse IT Difference: Blending Hospitality and Technology
WheelHouse IT’s elevator pitch says it best: *“WheelHouse IT blends the warmth of hospitality with enterprise-grade IT services to help businesses modernize, secure, and simplify their technology.”* Leveraging a blend of thoughtful support and the latest technology, WheelHouse IT stands out as a partner attuned to your organization’s specific IT infrastructure.
Their pod-based support teams deliver every client receives dedicated technicians and account managers – a hallmark that differentiates WheelHouse IT from the rest. This team architecture facilitates rapid issue resolution, personalized training, and proactive helpdesk support tailored to your network and computer systems.
# Core Support Services Offered by WheelHouse IT
1. **Full Managed IT Support**
Companies without an internal IT team benefit from WheelHouse IT’s full-scale daily IT support. WheelHouse IT’s pod teams cover hardware and network management, patching software, and monitoring cybersecurity. Included are round-the-clock monitoring, DRaaS for disaster recovery, and compliance assurance for all IT environments.2. **Co-Managed IT**
For companies with their own IT cyber security companies near me teams in place, WheelHouse IT extends co-managed IT services. Within this partnership, WheelHouse IT helps automate ticket handling, assists with Microsoft 365 licensing, and provides advanced analytics. Your in-house IT team has expert backup while controlling key systems and network security.
3. **Cybersecurity Services**
Security for technology is a leading priority. Their cybersecurity solutions include 24/7 SOC monitoring and ongoing threat detection, working to keep your infrastructure protected. They handle compliance for standards like HIPAA, PCI, SOC 2, and GDPR. Their ongoing focus includes patching vulnerabilities, defending against software risks, and quickly mitigating incidents—so your data and systems remain secure as new threats emerge.4. **Cloud Solutions and Migration**
Managing cloud infrastructure can be challenging; WheelHouse IT makes it straightforward with tailored cloud support, including migration from legacy systems to modern cloud platforms. Their services maintain secure, compliant clouds to enable remote work with no risk to security and compliance.
5. **Modern Workplace**
WheelHouse IT helps businesses in streamlining Microsoft platforms—including Teams, SharePoint, and Intune—to fuel secure remote work and collaboration. By offering tailored end-user training, WheelHouse IT supports teams to maximize productivity while maintaining security.6. **Structured Cabling**
WheelHouse IT supports connectivity and future scalability with structured cabling—fiber and CAT6—crucial for resilient networks and server spaces. Such groundwork ensures operational continuity and makes scaling easier as your business expands.
# Security First: A Comprehensive Approach to Cybersecurity
Security is woven throughout all of WheelHouse IT’s services. Their proactive stance is evident through comprehensive offerings, including firewalls, endpoint protections, and sophisticated threat detection.
With compliance guidance and proactive security management, your IT infrastructure remains safe and adherent to regulations. By keeping security top-of-mind, WheelHouse IT helps your business avert risk from attacks, data breaches, and lost productivity.
# Addressing Network and Systems Issues Quickly
No IT environment is completely immune to intermittent problems—whether with the network, software, or hardware. The difference comes from how fast and effectively helpdesk support tackles these issues.
Thanks to their pod-based structure, WheelHouse IT boasts an average call hold of 52 seconds and a ticket resolution time averaging 29.6 minutes. They quickly resolve both computer and network issues, maintaining business operations with minimal disruption.
# Co-Managed and Fully Managed Support: Choose What Fits
Some organizations are concerned about losing control when engaging an external IT partner. Transparency, robust reporting, and a pod-structured team system put those worries to rest with WheelHouse IT. If retaining in-house control is essential, WheelHouse IT’s co-managed model is the right match.
From fully managed to co-managed support, WheelHouse IT gives you the options to suit your business’s structure and growth.
# The Hero-Making IT Partner Your Business Deserves
When technology falters, WheelHouse IT steps up as your business’s reliable, empowering hero-making partner. You can count on their secure, compliant, and proactive managed IT and cybersecurity to give your team the freedom to thrive.
True to their taglines, WheelHouse IT delivers:
- *“The Business IT Your Team Deserves – Secured. Modernized. Compliant.”*- *“If it’s not in your wheelhouse…don’t reinvent IT.”*
- *“Hospitality meets technology.”*nap##
Name: WheelHouse IT
Address: 2890 West State Rd. 84, Suite 108, Fort Lauderdale, FL 33312
Phone: (954) 474-2204
Website: https://www.wheelhouseit.com/